Delete your account
This page explains how to delete your Apex account, the client app for coaching with Max Williams ([Team MW Fitness legal entity, e.g. Team MW Fitness LLC]).
In the app
- Open Apex and sign in.
- Tap your picture on the Home screen to open Profile.
- Tap Delete account, confirm, and tap Delete my account.
Deletion happens right away. You can also do it from a browser at teammwfitnessapp.com/account/delete.
Without the app
Email support@teammwfitness.com from the address on your account with the subject "Delete my account". We delete it within 7 days and reply to confirm.
What is deleted
- Your login, name and email address.
- Your program, your coach's notes and the fitness data you logged.
- Your community posts and leaderboard entry.
Nothing is kept after deletion except copies in encrypted backups, which are overwritten within 30 days. Deleting your account does not cancel a coaching agreement you have with Coach Max; billing questions go to the same email address.